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Privacy Policy

PRIVACY POLICY

This privacy policy applies to the collection and use of customers' and www.tayloroldbondst.co.uk visitors' personal data.

WHAT INFORMATION WE COLLECT

We collect your personal data that you provide to us when you:

  • use this website (e.g., opening an account, uploading content, etc.)
  • take part/subscribe to our marketing activities (e.g., mailshots, etc.)
  • purchase products from us (online or in store)
  • contact our customer-service

We automatically collect certain information about your use of this website (e.g., IP address, number of visits, time spent, etc.) and aggregate them to measure and enhance the functioning of the website.

We also partner with Rakuten Advertising, who may collect personal information when you interact with our site. The collection and use of this information is subject to the privacy policy located here: https://rakutenadvertising.com/legal-notices/services-privacy-policy/

For CCPA users: 

Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links:

For the Rakuten Privacy Policy: https://rakutenadvertising.com/legal-notices/services-privacy-policy/

Your Rights and Opt Out: https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/

 

WHAT WE USE YOUR INFORMATION FOR

We collect and process your personal data in order to:

  • manage this website
  • send you marketing materials, allow you to participate in promotions, conduct customer surveys and profiling activities
  • complete and manage your purchases, operate our customer service and respond to your requests
  • improve our products and services

We do not sell or share your personal data to third parties for their marketing usage outside of Taylor of Old Bond Street Ltd.

HOW LONG WE KEEP YOUR INFORMATION

We only keep your personal data for so long as necessary to achieve these purposes. This may be up to 10 years after the end of the contractual relationship with you (statute of limitation for legal claims in most EU countries), unless a shorter or longer retention period applies under applicable data protection laws.

NECESSARY VERSUS OPTIONAL INFORMATION

Some of your personal data are necessary to complete your purchase or to provide the service that you request from us. If you refuse to provide these personal data, it would make it impossible for us to complete the purchase or provide the requested service.

Providing personal data for survey, marketing and other profiling purposes is however optional. If you refuse, this will not have any impact on the purchase or the provision of the service you requested.

YOUR RIGHTS

You may, at any moment, exercise your rights under data protection law, including (when applicable) your right of access, rectification, restriction, erasure, opposition (including objecting, at any time and for free, to the processing of your personal data for direct marketing), right to portability and your right to withdraw consent. You also have the right to lodge a complaint with the competent supervisory authority.

WE USE COOKIES

Certain information is gathered on this website by cookies and other tracking technologies. You can manage your cookie preferences through our tool or through your browser.

 

HOW TO CONTACT US

For any query or request relating to our use of your personal data, or to exercise your rights, you may contact our Privacy Office at: privacy@tobs.co.uk

Last updated March 2022

 

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